We are looking for a Web Administrator to join our Customer Contact Centre immediately which is based at Wellpark Brewery in Glasgow.
So what’s involved?
Our Web Admins are responsible for maintaining our online selling portal (Tennent’s Direct) and all the information on there which includes the catalogue (what stock there is and how much of it is available), new customer account setup, customer support when using the portal and reporting (trends & analytics) associated with all products on Tennent’s Direct.
Using the reports mentioned above, you will also design & email targeted market campaigns that are for specific customer groups or promote specials we are running.
All of this is to support our Telesales reps & Customers.
What you’ll need:
We’re looking for someone with experience on multiple OS platforms, particularly Windows. You’ll also use Excel extensively so you’ll need intermediate – advanced skills working with large data sets.
Any exposure to JDE or Google Analytics is highly regarded but not essential.
Does this sound like you?
Send us a CV that shows off your Web Administration skills and we’ll get back to you ASAP!