We’re on the look-out for a Credit Controller to join our re-structured team based at the Wellpark Brewery in Glasgow, in a fast-paced, collections-focused role on a permanent basis.
So what’s involved?
Our Credit Control team work with our customers to make sure their accounts are up-to-date and deal with any queries that can come up.
As important as it is for credit controllers to have the financial savvy to manage transactions and finance systems, the MOST important thing is how you handle situations. Credit controllers come across many different situations and this role has a focus on collections that are high volume and low value.
There’s lots of calls involved so it’s a pacey environment and you’ve got to be comfortable talking to a range of customers (sometimes it’s as simple as they don’t know how credit works), gauging the person and adapting to get a good result for all! We don’t want to sugar coat it though, if you work in credit control sometimes you’ve got to be firm and it can be tough.
Thankfully, you'll receive a comprehensive on-boarding, training programme, on-going mentoring & training to help you succeed.
What you’ll need:
- EXCELLENT interpersonal skills & communication with the ability to adapt your approach to different customers (a good sense of humour but also able to handle the difficult conversations!)
- Experience in a busy credit control, accounts receivable, sales ledger, recoveries or collections role
- Good standards of computer literacy, including Word, Excel, Outlook – and ideally JDE (or a similar ERP system)
- The ability to work at pace in a high volume environment with accuracy & attention to detail
Does this sound like you?
Send us a CV that demonstrates your skills, experience & achievements, and we'll come back to you ASAP.